Standards ČSN - Czech national standards - Page 36

Guidance on statistical techniques for ISO 9001:1994

WITHDRAWN published on 1.7.2000

Quality management - Guidelines for competence management and people development

Standard published on 1.7.2020

Quality management - Guidelines for training

WITHDRAWN published on 1.1.2001

Guidelines for the selection of quality management system consultants and use of their services

Standard published on 1.9.2005

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

Standard published on 1.2.2019

Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

WITHDRAWN published on 1.4.2005

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations

Standard published on 1.2.2019

Quality management - Customer satisfaction - Guidelines for codes of conduct for organizations

WITHDRAWN published on 1.11.2008

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

Standard published on 1.2.2019

Quality management - Customer satisfaction - Guidelines for dispute resolution external to organizations

WITHDRAWN published on 1.2.2009