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STN EN 14508 (010132)
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Postal services. Quality of service. Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail
WITHDRAWN published on 1.6.2004
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STN EN 14508+A1 (010132)
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Postal services. Quality of service. Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail
WITHDRAWN published on 1.9.2007
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STN EN 14137 (010133)
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Postal services. Quality of service. Measurement of loss of registered mail and other types of postal service using a track and trace system
WITHDRAWN published on 1.1.2005
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STN EN 14137 (010133)
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Postal services - Quality of service - Measurement of loss of registered mail and other types of postal service using a track and trace system
WITHDRAWN published on 1.6.2004
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STN EN 14012 (010134)
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Postal services - Quality of service - Measurement of complaints and redress procedures
WITHDRAWN published on 1.1.2004
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STN EN 14012 (010134)
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Postal services. Quality of service. Complaints handling principles
WITHDRAWN published on 1.5.2009
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STN EN 14012 (010134)
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Postal services. Quality of service. Measurement of complaints and redress procedures
WITHDRAWN published on 1.6.2004
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STN EN 13850 (010135)
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Postal services. Quality of service. Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
WITHDRAWN published on 1.3.2003
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STN EN 13850 (010135)
WITHDRAWN
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Postal services. Quality of service. Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
WITHDRAWN published on 1.6.2004
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STN EN 13850 (010135)
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Postal Services - Quality of Services - Measurement of the transit time of end-to-end services for single piece priority mail and first class mail
WITHDRAWN published on 1.7.2013
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