Provision of services - Part 1: Service procurement - Guidance for the assessment of the capacity of service providers and evaluation of service proposals

Standard published on 1.8.2021

Provision of services - Part 2: Services contracts - Guidance for the design, content and structure of contracts

Standard published on 1.2.2022

Provision of services - Part 3: Management of Performance Measurement - Guidance on the mechanism to measure performance as part of service contracts

Standard published on 1.1.2021

Postal services - Digital postage marks - Applications, security and design

Standard published on 1.3.2018

Postal services - DPM infrastructure - Messages supporting DPM applications

Standard published on 1.8.2020

Postal services - Automatic identification of items - Two dimensional bar code symbol print quality specification for machine readable Digital Postage Marks

Standard published on 1.10.2022

Postal services – Safe, secured and contactless delivery of postal items

Standard published on 1.1.2025

Postal services - Quality of service - Complaints handling principles

Standard published on 1.4.2020

Postal Services - Quality of service - Damage to postal items

Standard published on 1.5.2016

Postal services - Quality of service - Measurement of the transit time of end-to-end services for single piece non-priority mail and second class mail

Standard published on 1.7.2016