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STN EN 16775 (965022)

Expertise activities - General requirements for expertise services

Standard published on 1.5.2016

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ČSN EN 16775 (01.06.2016)
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STN EN 16310 (965031)

Engineering services - Terminology to describe engineering services for buildings, infrastructure and industrial facilities

Standard published on 1.8.2013

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ČSN EN 16310 (01.09.2013)
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STN EN 16311 (965032)

Engineering services - Terminology to describe engineering services for industrial products

Standard published on 1.8.2013

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ČSN EN 16311 (01.09.2013)
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STN P CEN/TS 16880 (965105)

Service excellence - Creating outstanding customer experiences through service excellence

Standard published on 1.5.2016

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ČSN P CEN/TS 16880 (01.11.2016)
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STN EN ISO 18295-1 (965111)

Customer contact centres - Part 1: Requirements for customer contact centres (ISO 18295-1:2017)

Standard published on 1.2.2018

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ČSN EN ISO 18295-1 (01.03.2018)
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STN EN ISO 18295-2 (965111)

Customer contact centres - Part 2: Requirements for clients using the services of customer contact centres (ISO 18295-2:2017)

Standard published on 1.2.2018

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ČSN EN ISO 18295-2 (01.03.2018)
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STN EN 15838 (965111) WITHDRAWN

Customer Contact Centres.Requirements for service provision

WITHDRAWN published on 1.5.2010

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ČSN EN 15838 (01.04.2010)
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STN EN 15927 (965121) WITHDRAWN

Services offered by hearing aid professionals

WITHDRAWN published on 1.3.2011

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ČSN EN 15927 (01.02.2011)
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STN P CEN/TS 17470 (965124)

Service model for social care alarms

Standard published on 1.11.2020

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STN EN 16224+A1 (965125)

Zdravotná starostlivosť poskytovaná chiropraktikmi (Norma na priame používanie ako STN).

Standard published on 1.5.2014

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ČSN EN 16224+A1 (01.07.2014)
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Entries shown from 74630 to 74640 out of a total of 75299 entries.


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