NORMSERVIS s.r.o.

STN EN 13816 (952001)

Transportation. Logistics and services. Public passenger transport. Service quality definition, targeting and measurement

STANDARD published on 1.11.2003

Slovak -
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The information about the standard:

Designation standards: STN EN 13816
Classification mark: 952001
Catalog number: 90698
Publication date standards: 1.11.2003
The number of pages: 28
Approximate weight : 84 g (0.19 lbs)
Country: Slovak technical standard
Category: Technical standards STN

Annotation of standard text STN EN 13816 (952001):

Táto európska norma špecifikuje požiadavky na definovanie cieľa a meranie kvality služby vo verejnej osobnej doprave.