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Transportation - Logistics and services - Public passenger transport; Service quality definition, targeting and measurement.
STANDARD published on 1.7.2002
Designation standards: DIN EN 13816:2002-07
Publication date standards: 1.7.2002
SKU: NS-224889
The number of pages: 35
Approximate weight : 105 g (0.23 lbs)
Country: German technical standard
Category: Technical standards DIN
Sociology. Services. Company organization and management. Administration. Transport (Vocabularies)Transport in general
Transport - Logistik und Dienstleistungen - Öffentlicher Personenverkehr; Definition, Festlegung von Leistungszielen und Messung der Servicequalität.
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WITHDRAWN
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1.8.2015
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1.9.2015
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1.8.2014
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