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STN EN 13816 (952001)
Transportation. Logistics and services. Public passenger transport. Service quality definition, targeting and measurement
STANDARD published on 1.11.2003
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The information about the standard:
Designation standards: STN EN 13816
Classification mark: 952001
Catalog number: 90698
Publication date standards: 1.11.2003
SKU: NS-512074
The number of pages: 28
Approximate weight : 84 g (0.19 lbs)
Country: Slovak technical standard
Category: Technical standards STN
We recommend simillar standard:!
ČSN EN 13816 (01.03.2003)The category - similar standards:
Sociology. Services. Company organization and management. Administration. Transport (Vocabularies)Transport in general
Annotation of standard text STN EN 13816 (952001):
Táto európska norma špecifikuje požiadavky na definovanie cieľa a meranie kvality služby vo verejnej osobnej doprave.
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