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  4. Standard "STN ISO 10002"
WITHDRAWN STN ISO 10002 1.6.2005 preview

STN ISO 10002 (010310)

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations



STANDARD published on 1.6.2005


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The information about the standard:

Designation standards: STN ISO 10002
Classification mark: 010310
Catalog number: 98315
Note: WITHDRAWN
Publication date standards: 1.6.2005
SKU: NS-543112
The number of pages: 32
Approximate weight : 96 g (0.21 lbs)
Country: Slovak technical standard
Category: Technical standards STN

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ČSN ISO 10002 (01.04.2005)

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